Terms & Conditions

1. Introduction

Welcome to luxforo! These Terms and Conditions govern your use of our website and services. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions.

If you do not agree with any part of these Terms, you should not use our website or services.

2. Orders & Payments

Accepted Payment Methods
We accept Visa, MasterCard, PayPal, and other secure payment methods available at checkout.

Pricing & Currency
All prices are listed in EUR (€). For international orders, the final amount may be converted based on your local currency and bank exchange rates.

Order Confirmation
Once an order is placed, a confirmation email will be sent. If you do not receive it, please check your spam folder or reach out via our Contact Us page.

Order Cancellations
Orders may be canceled within 12 hours of placement. Once processing has begun, cancellations are no longer possible.

3. Shipping & Delivery

Worldwide Shipping
We ship internationally. Delivery times vary depending on the destination and selected shipping method.

Processing & Handling
Orders are typically processed within 1-3 business days before being shipped.

Customs & Import Duties
For international orders, customs fees or import duties may apply. These charges are the responsibility of the buyer.

Delays & Lost Shipments
If an order is delayed beyond the estimated timeframe, please contact us. We will assist in tracking the package and resolving any issues.

4. Returns & Refunds

Return Policy
We accept returns within 30 days of delivery, provided the item is in its original, unused condition with all packaging intact.

Refund Process
Refunds are issued within 14 business days of receiving the returned product. The original shipping costs are non-refundable.

Non-Returnable Items
Certain products, such as used or damaged items, custom orders, and perishable goods, may not be eligible for returns.

Return Procedure
To initiate a return, please visit our Returns&Refund page and follow the provided instructions.

5. Warranty & Disclaimer

Product Warranty
Some items may come with a manufacturer’s warranty. Warranty details will be included in the product description where applicable.

Limitation of Liability
Luxforo is not liable for damages resulting from improper use, modifications, or negligence. Customers are responsible for ensuring that products are used according to provided guidelines.

6. Privacy & Data Protection

Luxforo is committed to protecting customer data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.

Information Collected
We collect only the necessary information to process orders, such as name, email, shipping address, and payment details.

Data Security
All personal information is stored securely and is never shared with third parties for marketing purposes. Payment details are processed through encrypted and secure payment gateways.

For more information, please refer to our Privacy Policy.

7. Governing Law & Dispute Resolution

These Terms & Conditions are governed by the laws of Belgium.

Dispute Resolution
In the event of a dispute, we encourage direct communication to seek a resolution. If no agreement is reached, disputes will be settled in accordance with Belgian law.

Changes to Terms
We reserve the right to update these Terms & Conditions at any time. Continued use of the website constitutes acceptance of any revisions.

8. Contact Us

For any inquiries, please visit our Contact Us page.